Tony Schwartz of the Energy Project, wrote an op-ed piece, “Why You Hate Work” on employee engagement on The New York Times in May last year that still is quite interesting

“A truly human-centered organization puts its people first — even above customers — because it recognizes that they are the key to creating long-term value. Costco, for example, pays its average worker $20.89 an hour, Businessweek reported last year, about 65 percent more than Walmart, which owns its biggest competitor, Sam’s Club. Over time, Costco’s huge investment in employees — including offering benefits to part-time workers — has proved to be a distinct advantage.

Costco’s employees generate nearly twice the sales of Sam’s Club employees. Costco has about 5 percent turnover among employees who stay at least a year, and the overall rate is far lower than that of Walmart. In turn, the reduced costs of recruiting and training new employees saves Costco several hundred million dollars a year. Between 2003 and 2013, Costco’s stock rose more than 200 percent, compared with about 50 percent for Walmart’s. What will prompt more companies to invest more in their employees?”

http://nyti.ms/1uI3Ctf
Why You Hate Work
“Excessive demands are leading to burnout everywhere.”

[Cross-posted from Facebook on January 24, 2015 at 11:41AM]